Privacy policy

Urban Elements ("we," "our," "us") operates the website www.urbanelementsinc.com (the "Site"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy outlines how we collect, use, and protect your information when you use our Site and services.

Information we collect

We may collect the following types of information:

• Contact information — name, email address, phone number, and home address when you submit a form or request a consultation
• Project details — information you share about your home, project scope, and service preferences
• Usage data — pages visited, time spent on the Site, and referring URLs, collected via standard web analytics tools
• Communications — messages, texts, and emails you send us

How we use your information

We use the information we collect for the following purposes:

• To respond to your inquiries and schedule services
• To communicate about your project, billing, and account
• To improve our website and service offerings
• To send service-related updates and, with your consent, occasional news about Urban Elements
• To comply with legal obligations

Mobile communications

We do not sell, rent, or share any of your information, including your mobile opt-in information, with third parties. No mobile information or personally identifiable information will be shared with third parties or affiliates for marketing or promotional purposes. We may disclose your information if required by law, regulation, or legal process, or if we believe it's necessary to protect the rights, property, or safety of Urban Elements, our clients, or the public.

Data security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the absolute security of your data.

Your rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to legal obligations
• Opt out of marketing communications at any time

Third-party links

Our Site may contain links to third-party websites. This privacy policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Updates to this policy

We may update this privacy policy from time to time. We'll notify you of any significant changes by posting the updated policy on our Site and updating the effective date. Your continued use of our Site and services after any changes constitutes your acceptance of the updated policy.

Contact us

If you have any questions or concerns about this privacy policy or our data practices, please contact us:

• Email: projects@urbanelementsinc.com
• Phone: 206-412-7479
• Based in Kirkland, WA — serving within 20 miles

By using our Site and services, you agree to the terms of this privacy policy. Thank you for trusting Urban Elements with your personal information.